Reference

Terms That Govern Your tk7 Account

These terms set out the rules for opening and using your tk7 account, including how deposits via bKash, Nagad, and Rocket are handled and what we expect from you. Access and eligibility depend on your local law and the regions where tk7 operates.

Account EligibilityWallet Payment RulesbKash, Nagad, RocketMobile AccessEligible Regions Only
tk7 Terms That Govern Your tk7 Account
HOW WE OPERATE

How tk7 Handles Your Account and Data

We keep your account data secure using encrypted connections across all pages and transactions. Your bKash, Nagad, or Rocket wallet details are never stored on our servers — payment confirmation happens through the wallet provider's own verification step, so your PIN stays with you.

Data Retention We hold account records for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of your data via support.
Account Security Each login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account.
Cookie Use We use session cookies to keep you logged in and analytics cookies to improve the platform. You can manage cookie preferences from your browser settings at any time.
Requesting Changes To update your registered mobile number or wallet details, submit a request through live chat with your account ID. Changes take effect after identity confirmation is complete.
CONTACT PATHS

Reach Us About Your Terms Query

Live Chat Open the chat widget from any page on tk7. Our support team handles terms queries, account holds, and wallet verification questions directly through chat.
Email Support Send your query to our support address for written records of terms disputes or account eligibility questions. We respond to every message in the order received.
Account Help Centre Log into your account and visit the Help section for self-service answers on wallet linking, account status, and what these terms mean for your specific situation.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most from account holders in Bangladesh.

You must meet the minimum eligible age in your region and access the platform from a jurisdiction where online gaming is permitted under local law. Eligibility is your responsibility to confirm.

No. Deposits must come from a wallet registered in your own name. Using another person's bKash, Nagad, or Rocket account will trigger a verification hold on withdrawals until ownership is confirmed.

We post the updated terms on this page. Continuing to use your account after the update is posted means you accept the new version. Check this page periodically if you want to stay current.

Contact support via live chat or email with your account ID. We will provide a summary of the personal data we hold on your account within a reasonable timeframe.

Providing false registration details, using mismatched payment wallets, attempting to access the platform from a restricted region, or any form of fraudulent activity can result in suspension.

Reach out to support before making any further deposits. We will process your closure request, settle any pending withdrawals to your registered wallet, and confirm when the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.